Staff Augmentation for a Video Game Fintech Platform

Client

A Leading American Video Game Payment Software Company

Country

USA

Industry

Video Game Fintech

Team Size

Service Used

Staff Augmentation

Engagement Length

Feb 2025 - April 2026

About Client

Work with a focused engineering team that fits your way of working. Shared priorities, open communication and regular reviews keep everyone moving toward the same goal.

Bring your service closer to your customers with intuitive mobile experiences. We connect thoughtful interface design, reliable application architecture and smooth integrations across devices.

Project Overview

Work with a focused engineering team that fits your way of working. Shared priorities, open communication and regular reviews keep everyone moving toward the same goal.

Build confidence into every release through structured quality assurance, thoughtful code review and continuous improvement. Clear acceptance criteria keep delivery aligned with your requirements.

Make complex workflows feel simple. We explore user needs, shape accessible interfaces and refine each interaction around real tasks and measurable product goals.

Work with a focused engineering team that fits your way of working. Shared priorities, open communication and regular reviews keep everyone moving toward the same goal.

Technologies Used

Javascript

PHP

Next JS

Strapi

Yii Framework

Playwright

MySQL

MongoDB

PostgreSQL

Google Cloud

Kubernetes

Challenges faced by the Client

The leading global video game payment software company ran a large product portfolio with a lean internal team, and demand for development work had outpaced internal capacity. Several problems surfaced at the same time. Such as:

1. Developer Shortage Against Growing Workload

The company had more products to maintain and improve than their internal team could handle. Feature development stalled and product launches were at risk, because there were not enough developers to cover the workload.

2. Six Products Needed Attention at the Same Time

Work with a focused engineering team that fits your way of working. Shared priorities, open communication and regular reviews keep everyone moving toward the same goal.

3. Critical Bugs Affecting Business Operations

The gaming job portal and industry news platform had active payment bugs that were hurting user experience and damaging business operations directly. Every day the bugs stayed live, the commercial impact grew.

4. Massive Scope With a Hard Deadline

The corporate website needed a full redesign – a high-visibility project estimated at 376 project man-days – and the deadline was fixed with no room to move.

Solutions by Prime Horizon

Prime Horizon deployed 25 specialists and structured the team across all six products, running work in parallel. Each product had dedicated ownership, and shared expertise moved across products as bottlenecks came up.

376 project man-days. Delivered in 21 days by 18 Prime Horizon developers. The corporate website launched on time, fully responsive, built for a global audience.

Prime Horizon solved the challenges by:

1. Corporate Website Redesign

Build confidence into every release through structured quality assurance, thoughtful code review and continuous improvement. Clear acceptance criteria keep delivery aligned with your requirements.

2. Gaming Job Portal & Industry News Platform

The gaming job portal and industry news platform had live payment bugs preventing users from completing transactions, and the issue was causing direct business damage. Prime Horizon traced the root cause and resolved the failures with targeted fixes, then shipped UI improvements alongside the bug fixes. The portal came out more stable and easier to use than before.

3. Game Commerce Authentication System

The game commerce authentication system sits at the core of hundreds of client integrations, so any development work required careful execution. Prime Horizon joined ongoing development, shipped new features, and kept existing integrations stable throughout. The product progressed continuously without interruption across the full engagement period.

4. Game Commerce Client Onboarding & Monetisation Platform

Work with a focused engineering team that fits your way of working. Shared priorities, open communication and regular reviews keep everyone moving toward the same goal.

5. Developer Performance Tracking System

Client needed a structured way to measure developer output internally, because subjective assessment was no longer enough as the team grew. Prime Horizon built this internal tracking tool to give leadership a clear, numbers-based view of developer performance. Project tracking became structured, and resource decisions became grounded in real data.

6. Game Rewards & Gift Redemption Service

New features were added to this existing redemption service, with a UI refresh shipped alongside the feature work. Players now get a smoother experience when redeeming coupons and gift codes — a direct improvement at a touchpoint that matters to the game developer clients the company serves.

Outcomes of the project

Prime Horizon’s involvement kept all six products moving. Deliveries that were at risk became launches. Products that had bugs became stable. Internal tools became more useful. The overall outcomes from this project are:

Corporate Website - Launched on Time

The redesigned corporate website is live and fully responsive, presenting the company’s products and partners clearly to a global audience. A project that was at serious risk of delay shipped within its original window.

Stable and Improved Job Portal & Industry News Platform

The payment bugs are resolved, and users can complete transactions without friction. UI improvements lifted the overall experience across both the job board and gaming news sections of the portal.

Continuous Feature Velocity

The authentication system continues to evolve with new features shipping each cycle, while existing client integrations remain unaffected and stable.

Clients Onboarding Without Support

New clients now onboard through the platform on their own — creating shops and integrating payment gateways independently. The company’s support overhead dropped and client activation sped up as a result.

Performance Made Measurable

The company’s leadership now has a clear, quantified view of developer output. Project tracking is more structured and resource decisions are grounded in real performance data.

Improved Redemption Experience

The service is live with new features and a refreshed interface, giving users a smoother experience when redeeming gifts and coupons.

Team Involvement

Resources	Count
Front-end	20
Full-stack	2
QA testers	2
Other specialists	1

Core Features of the Products

Multi-Feature Core Development

The login system is a live authentication product with hundreds of active client integrations depending on it. Prime Horizon worked on new feature development inside the system with zero tolerance for regression, requiring a strong command of complex integration workflows.

Client Onboarding and Shop Creation

Prime Horizon built self-service workflows for shop creation, payment gateway integration, and client account setup. This directly supports the company’s ability to grow its client base without growing its support team at the same rate.

Development Timeline

Project start time

Feb 2025

Project End time

April 2026

Collaborative software engineering, shaped around your priorities.

Ready to Scale Your Game Platform Without Slowing Down?

Gaming companies grow fast and development demand rarely waits for hiring cycles. Prime Horizon works with video game and game commerce companies to close that gap - plugging in fast and delivering across parallel workstreams, whether the challenge is a hard deadline, a critical bug, or a product that needs new features. Let's keep your roadmap moving.

Tech Stack

Full